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Terms of Service

Please read these terms carefully before using Koynos Digital services. These terms govern your use of our services.

Last updated: June 29, 2025

Introduction

Welcome to Koynos Digital. These Terms of Service ("Terms") govern your use of our website and services, including web development, printing services, e-wallet transactions, and government assistance services (collectively, the "Services").

These Terms constitute a legally binding agreement between you and Koynos Digital. By using our Services, you agree to be bound by these Terms. If you disagree with any part of these Terms, then you may not access the Services.

Acceptance of Terms

Agreement to Terms

By accessing and using Koynos Digital services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

Modifications

We reserve the right to modify these terms at any time. We will notify you of any changes by posting the new Terms of Service on this page. Changes are effective immediately upon posting.

Our Services

Web Development Services

We provide custom website and web application development services. All work is performed according to agreed specifications and timelines. Client approval is required at key milestones.

Printing & Design Services

We offer professional printing services including rush ID printing, lamination, mug printing, and custom crafts. All orders are subject to our quality standards and delivery timelines.

E-Wallet & Financial Services

We provide e-wallet cash-in, cash-out, and e-load services. All transactions are processed securely and are subject to applicable fees and limits. We are not responsible for third-party service interruptions.

Government Assistance Services

We assist with online government services including passport appointments, bill payments, and document processing. We act as facilitators only and cannot guarantee approval or processing times by government agencies.

User Responsibilities

Accurate Information

You agree to provide accurate, current, and complete information when using our services. You are responsible for maintaining the confidentiality of your account information.

Prohibited Uses

You may not use our services for any illegal or unauthorized purpose. You must not violate any laws in your jurisdiction when using our services.

Content Responsibility

You are responsible for any content you provide to us for our services. You warrant that you have the right to use such content and that it does not infringe on third-party rights.

Payment Terms

Payment Processing

Payment terms vary by service. Web development projects typically require a deposit before work begins. Printing services require full payment before production. E-wallet services may have transaction fees.

Refunds and Cancellations

Refund policies vary by service type. Digital services may have limited refund options once work has begun. Physical products may be refunded if defective or not as described.

Disputes

Any payment disputes must be raised within 30 days of the transaction. We will work with you to resolve disputes fairly and promptly.

Limitations and Disclaimers

Service Availability

We strive to maintain service availability but cannot guarantee uninterrupted access. Planned maintenance and unexpected outages may occur.

Third-Party Services

We may rely on third-party services and platforms. We are not responsible for the availability, functionality, or security of third-party services.

Limitation of Liability

Our liability is limited to the amount paid for the specific service. We are not liable for indirect, incidental, or consequential damages.

Intellectual Property Rights

Our Intellectual Property

The Services and their original content, features, and functionality are owned by Koynos Digital and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

Client Work Product

Upon full payment, clients retain ownership of custom work products created specifically for them, subject to our right to showcase such work in our portfolio and marketing materials.

Third-Party Content

You are responsible for ensuring you have proper licenses for any third-party content you provide for use in our services.

Termination

By You

You may terminate your use of our services at any time by contacting us.

By Us

We may terminate your access if you violate these Terms or for any other reason.

Effect of Termination

Upon termination, your right to use the services will cease immediately.

Survival

Provisions regarding payment, intellectual property, and limitations of liability will survive termination.

Governing Law and Contact Information

Governing Law

These Terms shall be interpreted and governed by the laws of the jurisdiction in which Koynos Digital operates, without regard to conflict of law provisions.

Dispute Resolution

Any disputes arising from these Terms will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

Contact Information

If you have any questions about these Terms of Service, please contact us:

Email: [email protected]

Phone: +639-1234-56789

Address: Cebu City, Cebu, Philippines, 6000